Privacy and cookie statement

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Last updated: October 10, 2024

1. Introduction

Welcome to Big Rentals ("we," "our," "us"). We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and share information when you use our website, especially for booking trailers online through our checkout webstore.

2. Information Collection

We collect information that you provide to us directly, such as when you create an account, make a booking, or contact us. This may include your name, email address, phone number, payment information, and booking details (e.g., trailer type, rental period). We also collect information automatically as you navigate our site, including IP address, browser type, and usage data through cookies and similar technologies.

3. Use of Information

We use the information we collect to:

Provide, maintain, and improve our services
Process trailer bookings and send related information
Respond to your comments, questions, and requests
Communicate with you about products, services, and offers
Facilitate transactions and ensure secure payment processing

4. Information Sharing

We may share your information with:

Service providers who perform services on our behalf, such as payment processors and hosting services
Our partners to facilitate trailer bookings and rentals
Compliance with legal obligations
Protecting the rights and safety of our company, users, and partners

5. Data Security

We implement a variety of security measures to protect your personal information. This includes using encryption, secure servers, and regular security assessments. Payment information is processed through secure gateways and is not stored on our servers.

6. User Rights

You have the right to access, correct, or delete your personal information. To exercise these rights, please contact us at [Contact Information]. If you have an account with us, you can also update your information through your account settings.

7. Cookies and Tracking Technologies

We use cookies to enhance your experience on our site and to facilitate the booking process. Cookies help us understand how users interact with our site and allow us to improve our services. You can manage your cookie preferences through your browser settings.

8. Changes to the Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically for any updates.

9. Contact Information

If you have any questions or concerns about this Privacy Policy, please contact us at:

Big Rentals
1151 Walker Rd Suite 366
Dover, DE 19904
(912) 244-7368